1007 North Orange Street, Wilmington, DE, United States

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery is variable depending on your location. Currently, we offer exceptionally Free Shipping Worldwide.

In which countries do you distribute?

We ship everywhere where there is a post office = worldwide. Please contact us if you are not sure if we ship to your country.

Which payment methods are accepted in the Online Shop?

We accept all Visa, Mastercard, American Express Cards. All Payment are securely processed with SSL via Paypal & Stripe.

How long will delivery take?

Standard orders are settled within 3 working days from receiving the order. All USA and European orders usually arrive within 3-6 working days from sending. For other countries, it takes on average around 5-10 days after sending. We thank you for your support in waiting and we will let you know the moment your Danagood product has shipped!

How secure is shopping in the Online Shop? Is my data protected?

All payment are securely processed via Paypal & Stripe with SSL Encryption to ensure a secure payment. Third parties cannot access your information as it is totally encrypted and secure.

What exactly happens after ordering?

You will receive a confirmation email with your order number. Then you will be informed when your order is processed and shipped. You will then be able to track your order in your account.

Do I receive an invoice for my order?

Of course! We will send you an invoice for your order so you can keep it for your records.

What percentage of donations go to the charities?

Between 10 and 30% of proceeds depending on each product. Each product comes with a metric which is carried out with the purchase of the product. Not only is this the best way to quantify change but it is entirely transparent. e.g.) 1 water bottle provides lifetime access to Clean Water through the charity Thewaterproject.org. The same holds true for each of the other metrics. The goal is to create actual quantified change in people’s and animal lives around the world for each product sold.

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